Some things never change...

General Electric  complains after losing an important contract

Today we hear more than ever about rampant undercutting to win pursuits and gain market share. But it's a time honoured tradition, as this letter from 1897 shows General Electric complaining bitterly about being undercut by Westinghouse for the contract to supply AC generators for the new Niagara Power station in Niagara Falls. What is unusual here is that General Electric thought it appropriate to send a formal letter of complaint, going as far as accusing the client of being unfair… While it's wrenching to lose a bid for a project we were really hoping to win, specially when we think the loss was unfair, we'd never advice complaining to the client. A killer workout, a stiff scotch, or even a good punch to the wall are less damaging... Tell us: how have you dealt with a particularly bitter project loss?

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We were delighted to present "Maintaining a Resilient Practice at the Alberta Association of Architects Conference in Banff on May 6th, 2022

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Oomph presents "Marketing your Firm: Strategies for the New Year" at SMPS Ontario.